FAQ
What is Ignite Apparel?
Ignite Apparel is a clothing brand that specializes in athletics and performance wear. We offer a wide range of high quality activewear.
How can i contact Ignite Apparel customer service?
You can contact our customer service team by emailing us at info@igniteapparel.co or by calling our toll free number 1-800-Ignite.
Do you offer international shipping?
Yes we offer international shipping to select countries. Please check our website for the list of countries we currently ship to and the associated shipping fees.
How long does shipping take?
Shipping times may vary depending on your location. For domestic orders, it usually takes 3-7 business days. International shipping may take longer, typically ranging from 7-10 business days. Please note that these are estimated times and can vary due to customs clearance and other factors.
What is Ignite Apparel's return policy?
We offer a 30-day return policy for all unused and unworn items. If you are not satisfied with your purchase, you can return it for a refund or exchange. Please refer to our RETURN & EXCHANGE page on our website for more details and instructions.
How do I determine the right size for my Ignite Apparel purchase?
-We provide detailed size charts on our website for each product category. We recommend measuring yourself and comparing your measurements to the size chart to ensure the best fit. If you have any specific questions about sizing, feel free to reach out to our customer service team.
Can I track my order?
-Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to track your package and view the estimated delivery date.
What payment methods does Ignite Apparel accept?
-We accept major credit cards such as Visa, Mastercard, American Express, and Discover. We also accept payment through Paypal for added convenience.
Are there any promotions and discounts available?
-We often run promotions and discounts, which can be found on our website or through our social media channels. Make sure to subscribe to our newsletter to stay updated on my upcoming sales or special offers.
Can i cancel or modify my order?
-If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order is shipped, we may not be able to make no changes or cancellation.